Thursday, April 19, 2012

Important Note: Members' Point Redemption

Hello all Papier members,

Due to a system upgrade in the last quarter of 2011, we have been unable to process the membership point redemptions.  However, thankfully that has been sorted out (phew!) and we thank you for your patience.

We are starting to make calls to you regards your Membership Point Redemptions.  As always, we do not issue physical vouchers anymore (hope to do our part for the trees), and therefore appreciate if you could check your point balances when you next visit the store.  The points can be redeemed on the spot, over the counter upon your next purchase. 

Point redemption is as follows:  
RM10 redemption value for every 1000 points.  The minimum redemption is RM10. 

Redemption period is 1 May, 2012- 31 May 2012. T&C applies. 

Any balance points not redeemed will be brought forward to the following year and remain valid with a valid membership. 

We will try our best to call everyone, however, if and should we not reach you, please accept our apologies in advance and please do call us to enquire about your current point balance if you do not hear from us by end of April.  Kindly also update your contact information with us, to enable future communications regards in-store promotions. 

Note: PCM memberships now carry a 2 year validity.  For point redemption of fees, a total of 300 points will be deducted for a 2-yr membership.  Otherwise, a fee of RM25 will apply.  New membership cards will be issued shortly and until then, your existing membership card still applies.  We urge that you present your membership cards prior to every purchase transaction to avoid any inconvenience and to enjoy all membership discounts & privileges

Thank you & Happy crafting as always!

Macy :o)

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